“Had a very hard time accessing the game. Of course I tried to use my Apple account as a short cut to setting up a new account in the new app I had to download. So it didn’t work. User error. All my fault so I’m the loser. Also time consuming and frustrating.”

“Difficulty finding the instructions once we signed up - they were not clear, and we just kept being sent to the same page, essentially going in circles for about an hour. Customer service was great - they were prompt and helpful. That's about the only positive I have to share. When my partner went to download the trip instructions, they wanted all his information, rather than mine (I was the one who signed up/paid). He chose not to have it on his phone, because they wanted too much info. So we just used the one phone (we paid for two, which it turns out we didn't need to). The path…”

“App didn’t work so had to download which has no map. Had to guess the locations and use google maps. A bit long winded at times.”

“It would be helpful for the directions to include "turn right on ___ street" and "walk __ blocks" for those of us that are direction challenged. We didn't find everything on the list because we struggled with this.”